2 minute read
Top 10 New Features and AI Improvements in 2023 (So Far)
You asked, we delivered. These new features and AI improvements will help you and your team text better and do more in less time!
Our team has worked tirelessly on feedback gathered from passionate RumbleUp clients to improve current platform tools and develop new features!
New features:
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AI Assist 🤖
- Automated Text Surveys ⚙️
- Desktop App 💻
- Opt-In Form Builder 📄
- Texter Report 💬
New platform improvements:
- MMS Character Count Increased to 2,000 📈
- Google Authentication Added to 2FA Offering ✅
- Response Notifications❗
- List Splitter 👫
- Improved Naming Format for Report Downloads 🔠
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1. AI Assist 🤖
Say goodbye to writing stress and hello to scripting success with AI Assist!
AI Assist is an innovative texting AI tool, complimentary for all RumbleUp clients, just like our other industry-leading tools and features. Powered by an advanced AI model trained on extensive data, it generates different writing tones and use case directions based on your needs. Our AI chat capabilities open up the door for deploying messaging ideas and strategies without the resource drain of message creation, allowing you to learn from and leverage information more effectively.
Please contact our Client Support Team to join our beta for AI Assist.
2. Automated Text Surveys ⚙️
Currently in beta testing, our new Automated Text Survey feature will allow you to build a series of questions that will automatically be sent in a drip campaign to contacts that consent to your survey! Real-time SMS conversation flows automatically between the user and contacts within the constructed survey flow, allowing you to easily distribute survey content without compromising the sense of the relationship.
This feature enhances productivity by integrating seamlessly with your existing tools, ensuring that each sentence is crafted with proper grammar and relevant language tailored to the topic. It allows you to gather pertinent information efficiently while maintaining the integrity of your communication.
We have seen in-text surveys outperform text-to-web surveys by large margins. Clients have reported achieving over 20% non-DND replies to in-text surveys versus an average 2-5% reply rate to text-to-web equivalents.
To be added to this feature’s waitlist, please contact our Client Support Team.
3. Desktop App 💻
Our browser-based app functionality is now available! You can download a RumbleUp App shortcut from Safari and Google Chrome on both desktop and mobile phones.
4. Opt-In Form Builder 📄
Creating a compliant opt-in form needed for TCR registration has never been easier. Our new Opt-In Form Builder allows you to create your form directly in the portal to attach wherever you wish to gather opt-ins online.
The builder interface has custom formatting options that allow you to add your logo and unique brand colors to your form.
5. Texter Report 💬
You can now generate a report of how many texts your texters have sent within a specified timeline. This is perfect for measuring texter contribution, and can even be used to gamify your texters' efforts!
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1. MMS Character Count Increased to 2,000 📈
We have more than tripled your available MMS character count to 2,000 characters!
2. Google Authentication Added to 2FA Offering ✅
We have added Google Authentication to our two-factor authentication offering to increase the security of your accounts and data.
We have also implemented many more behind-the-scenes security measures to keep your account safe and sound. Better safe than sorry!
3. Response Notifications❗
You can now choose to receive text or email notifications when contacts respond to your projects. Use customs rules to determine alert frequency, notification keywords, and more.
4. List Splitter👫
It has never been easier to manage your data within the RumbleUp portal. You can now use preset segmentation rules to split a contact segment into equal parts.
5. Improved Naming Format for Report Downloads 🔠
Downloaded portal reports are now more identifiable. The naming format now includes account name, project number, and type of file.
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Bottom Line
Have ideas for how we can improve our platform or make your texting experience even better with new features? Let us know by contacting our team!
If you have any questions about our new features and how they can best work for you, please get in touch with our client support team or sales team at (833) 530-4400 or sales@rumbleup.com.
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